BC RCMP completes transition to digital 9-1-1 

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Dispatchers and call takers in Coquitlam and Langley RCMP Detachments migrated to the new system November 3, 2026, wrapping up the changeover to Next Generation 9-1-1 (NG9-1-1). 

It’s a federally mandated transition project from analog to digital led by E-Comm 9-1-1. 

In a news release, BC RCMP says there will be no noticeable difference in how the public can access help from police. 

Callers will continue to reach a 9-1-1 call taker at E-Comm 9-1-1 who will ensure the call reaches the appropriate first responder agency.   

The only immediate change is the implementation of a new technology solution being used to manage abandoned 9-1-1 calls. 

Future capabilities of the new digital system will allow for real-time texting to 9-1-1, sharing live-stream videos and enhanced GPS and geographic information systems to ensure first responders are directed to a caller’s exact location. 

However, there is no set deadline yet when those additional capabilities will be implemented. 

You can find more information on the BC RCMP website.